PIETER: Good morning. I'd like to open a bank account, please. WOMAN: Certainly. If you'd like to take a seat, I’ll just get some details from you. It won’t take long. PIETER: Thanks. WOMAN: Is it a current account or a deposit account you wanted? PIETER: A current 【Example】account. WOMAN: Right. I've got the application form here then. We have different types -I see you’ve got our leaflet there. PIETER: I've decided on the one called ‘Select.’【Q1】 WOMAN: Right, that's fine, so, first of all, can I have your full name please? PIETER: Yes, it's Pieter Henes. That's P-I-E-T-E-R. WOMAN: Is it H-E-double N-E-S? PIETER: Uh, only one N actually. It’s a less common spelling of the name. WOMAN: Oh, right. OK. And what's your date of birth please? PIETER: The twenty-seventh of the first, nineteen seventy-three.【Q2】 WOMAN: Right. And will this be a joint account? PIETER: No, just myself. WOMAN: OK, fine. And where are you living, Mr Henes? PIETER: 15. Riverside.【Q3】 WOMAN: Is that all one word? PIETER: Yes. WOMAN: Exeter? PIETER: Yes. WOMAN: How long have you been at your present address? Er, is it more than two years? PIETER: Ah, just two weeks【Q4】 actually. I only arrived in the country a month ago. I'm from Holland. WOMAN: Oh, that's fine. But we normally ask for a previous address in that case. PIETER: Oh yes, well, it’s Rielsdorf 2. That’s R-I-E-L-S-D-O-R-F 2, Utrecht. WOMAN: Holland. OK. Thank you. Do you have a daytime telephone number? PIETER: Yes, I think the number at my office is six-oh-six-two-nine-five. Um, just a minute. I’d better check. Oh, no sorry, six-one-six.【Q5】 I’m not used to it yet. Would you like my home number too? WOMAN: Yes please. PIETER: It's seven-nine-six-four-three-one. WOMAN: Are they both local numbers? PIETER: Yes.

WOMAN: Right. And your occupation? PIETER: Well, I’m in Britain as a project manager, but that's not my main job. I'm an engineer【Q6】 by profession. WOMAN: I see. I think I’ll put that then. It’s shorter! Now we usually ask for a piece of information which we can use to check your identity, for security reasons. You know, if you phone us. PIETER: Like, erm, my wife's first name? WOMAN: Mother’s【Q7】 might be better. It’s less likely to be known. PIETER: OK. Hers is Siti. WOMAN: Siti? PIETER: Yes, S-I-T-I. It's Indonesian. WOMAN: Fine. And how much would you like to open your account with? We usually ask for a minimum sum of £50. That's about €75. PIETER: Well, Tm going to transfer €2.000 【Q8】 from my Dutch account, just till I get paid. In fact, I wanted to ask you about that. What's the best way to do it? WOMAN: It depends which bank you're with. PIETER: It’s the Fransen Bank in Utrecht. WOMAN: OK, fine. I'll check that in a minute. If we have links with them we can do a direct transfer. But it’s not a big problem either way. Um, let’s see. How often would you like to receive statements? PIETER: I haven’t really thought. Um, what's the usual thing? WOMAN: It's up to you. Some people like them weekly. PIETER: Oh, no, that’s too often. Can I have them sent, um, once a month?【Q9】 WOMAN: Yes, that's fine. Is there anything else? PIETER: I was thinking of registering for your internet【Q10】 service at some stage. WOMAN: Oh, yes. Would you like me to send you information about that? PIETER: Please, yes. WOMAN: And would you like to receive information about the bank's other services -insurance, loans, anything like that? PIETER: Hmm, I don't think so, thanks. WOMAN: That's OK then. And one last thing, if you agree...