MAN: Hello, this is Land Transport Information at Toronto Airport. How may I help you? WOMAN: Oh, good morning. Um, I'm flying to Toronto Airport next week, and I need to get to a town called um, Milton. Could you tell me how I can get there? MAN: Milton, did you say? Let me see. I think that's about 150 miles southwest of here. In fact it’s 147 miles【Example】 to be exact, so it'll take you at least -say, three to four hours by road. WOMAN: Wow! Is it as far as that? MAN: Yes, I’m afraid so. But you have a number of options to get you there and you can always rent a car right here at the airport, of course. WOMAN: Right. Well, I don't really want to drive myself, so I’d like more information about public transport. MAN: OK. In that case the quickest and most comfortable is a cab【Q1】 and of course there are always plenty available. But it’ll cost you. You can also take a Greyhound bus or there's an Airport Shuttle Service to Milton. WOMAN: Hmmm, I think for that kind of distance a cab would be way beyond my budget. But the bus sounds OK. Can you tell me how much that would cost? MAN: Sure. Let’s see, that would be SI 5 one way, or $27. 50 return... that s on the Greyhound. WOMAN: Oh, that's quite cheap - great! But whereabouts does it stop in Milton? MAN: It goes directly from the airport here to the City Centre【Q2】 and it’s pretty fast. But you have to bear in mind that there is only one departure a day, so it depends what time your flight gets in. WOMAN: Oh, of course. Hang on, we're due to get there at 11:30 am. MAN: Hmmm, too bad, the bus leaves at 3:45, so you would have quite a wait【Q3】 - more than 4 hours. WOMAN: Oh, I see. Well, what about the Shuttle you mentioned? MAN: OK.That's the Airport Shuttle that will take you from the airport right to your hotel or private address. It’s a door-to-door service【Q4】 and it would suit you much better, because there's one every two hours. WOMAN: So how much docs that cost? MAN: Let's see. Yeah, that’s $35 one way, $65 return, so I guess ifs a bit more expensive than the Greyhound. WOMAN: Oh, that doesn't sound too bad, especially if it’ll take me straight to the hotel. MAN: But you do need to reserve a seat.【Q5】 WOMAN: OK, is it possible to make a booking right now? Through you? MAN: Sure.

MAN: OK, I just have to fill this form out for you. So what date do you want to book this for? WOMAN: The 16th of October - oh, no, sorry, that's my departure date. I arrive on the 17th,【Q6】 so book it for then, please. MAN: So, that’s the Toronto Airport Shuttle to Milton. And this is for just one person or...? WOMAN: Yes, just me, please. MAN: Right.And you said your expected time of arrival was 11:30? So if I book your Shuttle for after 12:00 – let’s say, 12:30【Q7】: that should give you plenty of time to, you know, collect your baggage, maybe grab a coffee? WOMAN: Yeah, that sounds fine, as long as we land on time! MAN: Well, we’ll take your flight details so you don’t need to worry too much about that. Now, what about the fare? What sort of ticket do you want？ One way or...? WOMAN: Yes, that'll be fine, provided I can book the return trip once I’m there. MAN: No problem - just allow a couple of days in advance to make sure you get a seat. And what’s your name, please? WOMAN: Janet, Janet Thomson. MAN: Is that Thompson spelt with a ‘p’? WOMAN: No, it’s T-H-O-M-S-O-N.【Q8】 MAN: OK. And you’ll becoming from the UK? What flight will you be travelling on? WOMAN: Oh, it’s Air Canada flight number AC936【Q9】, from London Heathrow. MAN: Right. Now, do you know where you’ll be staying? We need to give the driver an address. WOMAN: Yes, it’s called the Vacation Motel - and I think it’s near the town centre. Anyway, the address is 24, Kitchener Street – that’s KITCHENER Street. MAN: That’s fine. Right, so that’s $35 to pay please. Have you got your credit card number there? WOMAN: Yes, it’s a VISA card, and the number is 3303 8450 2045 6837.【Q10】 MAN: OK.Well, that seems to be everything. Have a good trip and we’ll see you in Toronto next week! WOMAN: Yes, bye - oh, thanks for your help!