Thanks for coming everyone. OK, so this meeting is for new staff and staff who haven’t been involved with our volunteering projects yet. So basically, the idea is that we allow staff to give up some of their work time to help on various charity projects to benefit the local community. We’ve been doing this for the last five years and it’s been very successful.
Participating doesn’t necessarily involve a huge time commitment. The company will pay for eight hours of your time. That can be used over one or two days all at once, or spread over several months throughout the year 【Q11】. There are some staff who enjoy volunteering so much they also give up their own free time for a couple of hours every week. It’s completely up to you. Obviously, many people will have family commitments and aren’t as available as other members of staff.
Feedback from staff has been overwhelmingly positive. Because they felt they were doing something really useful, nearly everyone agreed that volunteering made them feel more motivated at work 【Q12】. They also liked building relationships with the people in the local community and felt valued by them. One or two people also said it was a good thing to have on their CVs.
One particularly successful project last year was the Get Working Project. This was aimed at helping unemployed people in the area get back to work. Our staff were able to help them improve their telephone skills, such as writing down messages and speaking with confidence to potential customers, which they had found quite difficult 【Q13】. This is something many employers look for in job applicants – and something we all do without even thinking about, every day at work.
We’ve got an exciting new project starting this year. Up until now, we’re mainly focused on projects to do with education and training. And we’ll continue with out reading project in schools and our work with local charities. But we’re also agreed to help out on a conservation project in Redfern Park 【Q14】. So if any of you fancy being outside and getting your hands dirty, this is the project for you.
I also want to mention the annual Digital Inclusion Day, which is coming up next month. The aim of this is to help older people keep up with technology. And this year, instead of hosting the event in our own training facility, we’re using the ICT suite at Hill College 【Q15】, as it can hold far more people.
We’ve invited over 60 people from the Silver Age Community Centre to take part, so we’ll need a lot of volunteers to help with this event.
If you’re interested in taking part, please go to the volunteering section of our website and complete the relevant form 【Q16】. We won’t be providing any training for this but you’ll be paired with an experienced volunteer if you’ve never done it before. By the way, don’t forget to tell your manager about any volunteering activities you decide to do.
The participants on the Digital Inclusion Day really benefited. The majority were in their seventies, though some where younger and a few were even in their nineties! Quite a few owned both a computer and a mobile phone, but these tended to be outdated model 【Q17】. They generally knew how to do simple things, like send texts, but weren’t aware of recent developments in mobile phone technology. A few were keen to learn but most were quite dismissive at first – they couldn’t see the point of updating their skills 【Q18】. But that soon changed.
The feedback was very positive. The really encouraging thing was that participants all said they felt much more confident about using social media to keep in touch with their grandchildren 【Q19】, who prefer this form of communication to phoning or sending emails. A lot of them also said playing online games would help them make new friends and keep their brains active 【Q20】. They weren’t that impressed with being able to order their groceries online, as they liked going out to the shops, but some said it would come in handy if they were ill or the weather was really bad. One thing they asked about was using tablets for things like reading newspapers – some people had been given tablets as presents but had never used them, so that’s something we’ll make sure we include this time …
Choose the correct letter, A, B or C.
听前预测：定位词 company、per employee；提示词 time。重点信息是公司给每位员工的时间。
题目解析：选项中的单词均为不容易替换的数字、时间单位等词，都有可能听到原词。我们首先听到了含提示词 time 的信息 time commitment（时间投入）；紧接着答案句前部分出现了“The company will pay for eight hours of your time.”，其中 company 为题干原词 ；your 指代的是听众，即 employee；eight hours 对应 C 选 项，但是还未提及选项中的 per year 这个时间长度 ；接下来听到了“That can be used over one or two days all at once, or spread over several months throughout the year.”（那 8 小时可以在一两天内一次用完，也可分散在全年的几个月。）其中 that 指代前面的 eight hours，并且给出了选择，既可以一两天又可以一整年内完 成 8 小时，因此答案为 C。A 选项限定的每周和 B 选项限定的每月都不符合原文大意。
听前预测：定位词 feedback；提示词 almost all。其中 almost all 为限定数量的程度副词，预计会听到原词或者替换词来定位正确答案。
题目解析：上一题内容结束后，首先听到定位词 feedback，之后听到逻辑连词 because 引出原因。紧接着出现了答案对应信息“nearly everyone agreed that volunteering made them feel more motivated at work”， 其中 nearly everyone 对应题干 almost all，motivated at work 意为“在工作上主动积极”，与 B 选项的“工作满足感” 最为接近，因此答案为 B。之后提及了 C 选项相关内容，但是与 local community 关系好，而非 colleagues，因此 C 排除。最后也提及了 A 选项，通过“a good thing to have on their CVs”（给自己的简历添彩）表明利于晋升，但是注意这句话的主语是 one or two people，只有一两个人，与题干中的 almost all 不符， 因此选项 A 可排除。
听前预测：定位词 Last year、unemployed people。题干中没有特别关键的限制条件，且从选项内容可以看出，重点在理解并区分三个选项的含义。
题目解析：首先要理解选项含义 ：A 读写能力 ；B 工作申请 ；C 沟通技巧。在听到定位词 unemployed people 后，提到了“项目的目的是帮助他们重返工作领域”，与三个选项的内容都相关。之后出现题干原词 staff，接着答案对应句“to help them improve their telephone skills, such as writing down messages and speaking with confidence”，这句只与沟通能力有关，因此答案为 C。A 选项对应上 writing down，但是这是举例说明电话沟通的具体内容，且没有提及 reading skills，因此可排除 A 选项 ；B 选项主要指找工作的步骤，比如写简历、申请职位、面试等，不符合题意。
听前预测：定位词 new volunteering project；提示词 This year、will。题干中出现常考的时间限制条件 will，表明新项目是还未开始的，干扰项可能是已经开始实施的项目。注意：本题所给的三个选项均为不易被替换的名词。
题目解析：文中提到“We’ve got an exciting new project starting this year.”，先是出现了定位词 project 和提示词 This year，接着听到了 up until now，意为“从过去到现在”，与题干限定的 will 是不符的，所以之后出现的 education and training 很可能是干扰项 ；“And we’ll continue with our reading project in schools and our work with local charities.”中提及了 A 和 C 选项的内容，其中 continue with 意为“继续”，也就是说这些是曾经就存在的项目，不符合 will 这个条件 ；再者，A、C 为并列信息，也可以视为干扰项。通过排除法得知，答案可能为 B。接下来转折词 but 以及连词 also 的出现表示后面出现的“we’ve also agreed to help out on a conservation project in Redfern Park”为答案对应信息，意为“我们同意去帮助 Redfern Park 的保护区项目”，说明该项目目前还处于同意阶段，符合提干中新项目的含义，因此答案为 B。
听前预测：定位词 the Digital Inclusion Day。选项为不易被替换的名词，可以预测三个选项都被提及，但地点是有不同用处的。
题目解析：首先说话人提到了定位词 Digital Inclusion Day，然后提到了时间词 this year 以及题干中 held 的替换词 hosting，提示我们答案快来了。接下来先是出现了 “instead of hosting the event in our own training facility”，其中 instead of 意为“而不是”，表示否定含义，因此排除 A ；然后出现“we’re using the ICT suite at Hill College”，其中 using 对应 held，因此答案为 B。C 选项在最后提及，但是是活动参与者来自“the Silver Age Community Center”这个地方，与举办地无关，可以排除。
听前预测：定位词 staff。题干问“想参加活动的话，员工需要做的事情”，注意区分三个选 项的含义：A 填表；B 参加培训课；C 取得经理同意。
题目解析：我们首先听到“If you’re interested in taking part”，其中 you 指代定位词 staff， interested in 对应题干 want to，taking part 为题干原词，说明答案快来了。接下来出现了答案对应信息“please go to the volunteering section of our website and complete the relevant form”，其中 complete 对应 A 选项中的 fill in，form 为选项原词，因此答案为 A。之后，说话人还提及了 B 选项的对应信息，但是用了 won’t 这个经常出现在干扰信息中的否定词，在这之后的 any 一词也提示了这 是否定句，因此可排除 B。最后提及了 C 选项中的 manager，但是有部分内容不匹配，原文是“需要你告诉经理你要参加哪个志愿活动”，而非向经理取得 permission，因此 C 排除。