CARL: Hi, come and take a seat.
JULIE: Thank you.
CARL: My name’s Carl Rogers and I’m one of the doctors here at the Total Health Clinic. So I understand this is your first visit to the clinic?
JULIE: Yes, it is.
CARL: OK, well I hope you’ll be very happy with the service you receive here. So if it’s alright with you I’ll take a few details to help me give you the best possible service.
JULIE: Sure.
CARL: So can I check first of all that we have the correct personal details for you? So your full name is Julie Anne 【Example】 Garcia?
JULIE: That’s correct.
CARL: Perfect. And can I have a contact phone number?
JULIE: It’s 【Q1】 219 442 9785.
CARL: OK, and then can I just check that we have the correct date of birth?
JULIE: 【Q2】 October tenth, 1992.
CARL: Oh, I actually have 1991, I’ll just correct that now. Right, so that’s all good. Now I just need just a few more personal details … do you have an occupation, either full-time or part-time?
JULIE: Yes, I work full-time in Esterhazy’s – you know, the restaurant chain. I started off as a waitress there a few years ago and I’m a 【Q3】 manager now.
CARL: Oh I know them, yeah, they’re down on 114th Street, aren’t they?
JULIE: That’s right.
CARL: Yeah, I’ve been there a few times. I just love their salads.
JULIE: That’s good to hear.
CARL: Right, so one more thing I need to know before we talk about why you’re here, Julie, and that’s the name of your insurance company.
JULIE: It’s 【Q4】 Cawley Life Insurance, that’s C-A-W-L-E-Y.
CARL: Excellent, thank you so much.
JULIE: Now Julie, let’s look at how we can help you. So tell me a little about what brought you here today.
CARL: Well, I’ve been getting a pain in my 【Q5】 knee, the left one. Not very serious at first, but it’s gotten worse, so I thought I ought to see someone about it.
JULIE: That’s certainly the right decision. So how long have you been aware of this pain? Is it just a few days, or is it longer than that?
CARL: Longer. It’s been worse for the last couple of days, but it’s 【Q6】 three weeks since I first noticed it. It came on quite gradually though, so I kind of ignored it at first.
JULIE: And have you taken any medication yourself, or treated it in anyway?
CARL: Yeah, I’ve been taking medication to deal with the pain. Tylenol, and that works OK for a few hours. But I don’t like to keep taking it.
JULIE: OK. And what about heat treatment? Have you tried applying heat at all?
CARL: No, but I have been using ice on it for the last few days.
JULIE: And does that seem to help the pain at all?
CARL: A little, yes.
JULIE: Good. Now you look as if you’re quite fit normally?
CARL: I am, yes.
JULIE: So do you do any sport on a regular basis?
CARL: Yes, I play a lot of 【Q7】 tennis. I belong to a club so I go there a lot. I’m quite competitive so I enjoy that side of it as well as the exercise. But I haven’t gone since this started.
JULIE: Sure. And do you do any other types of exercise?
CARL: Yeah, I sometimes do a little swimming, but usually just when I’m on vacation. But normally I go 【Q8】 running a few times a week, maybe three or four times.
JULIE: Hmm. So your legs are getting quite a pounding. But you haven’t had any problems up to now?
CARL: No, not with my legs. I did have an accident last year when I slipped and hurt my 【Q9】 shoulder, but that’s better now.
JULIE: Excellent. And do you have any allergies?
CARL: No, none that I’m aware of.
JULIE: And do you take any medication on a regular basis?
CARL: Well, I take 【Q10】 vitamins but that’s all. I’m generally very healthy.
JULIE: OK, well let’s have a closer look and see what might be causing this problem. If you can just get up …
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
听前预测：定位词 phone；词性：数词。此处应填联系电话。
题目解析：此题较为简单，听到定位词之后即可得到答案。
听前预测：定位词 1992；提示词 Date。此处应填病人的出生日期。
题目解析：当听到医生问“…can I just check that we have the correct date of birth?”的时候，就应该知道之后的回答中会出现答案，即后文的 October tenth。
听前预测：定位词 works；提示词 Occupation、a；词性：名词。通过题干可知此处应填病人的工作。
题目解析：此题有个干扰信息，即 Julie 一开始说的“I started off as a waitress there a few years ago”，但这里说的是她几年前是餐厅的服务员，并不是现在，所以不能填 waitress；她随后又说“I’m a manager now”，因此答案为 manager。
听前预测：定位词 Life Insurance；提示词 company；词性：名词。此处应填保险公司的名字。
题目解析：此题较为简单。当听到题干中的原词 insurance company 时，就应该集中精力去听答案。文中还出现了拼读，所以只需要填入拼读的内容，即 Cawley。
听前预测：定位词 pain、left；提示词 problem；词性：名词。根据题干预测，此处要填的应是身体的某个部位。
题目解析：此题较容易定位，在医生开始询问病情“tell me a little about what brought you here today”时，后文即出现了定位词 pain 和 left，原句为：“Well, I’ve been getting a pain in my knee, the left one.”，由此可知病人的看诊原因是左膝盖疼，所以答案为 knee。
听前预测：定位词 ago；提示词 began。从题干可知此处要填的应是一个时间段。
题目解析：此题需要进行信息转换。从题干可知，此处考查的是病情开始的时间。Julie 提 到“It’s been worse for the last couple of days, but it’s three weeks since I first noticed it.”，这里虽然出现了 couple of days 和 three weeks 两个时间段，但是前者指的是病情加重了，而非开始的时间。另外，这里出现了转折连词 but，以其作为提示并引出答案。需要注意的是，Section 1 的要求是使用一个单词和 / 或一个数字来答题，因此 three weeks 需改成 3 weeks。
听前预测：定位词 club；提示词 Sports；词性：名词。通过题干可知此处要填的是某项运动。
题目解析：文中医生询问：“So do you do any sport on a regular basis?”，因此可判断后文的回答中会出现答案。Julie 答道“Yes, I play a lot of tennis. I belong to a club so I go there a lot.”，从该句话中可以听到 tennis 这项运动，并且其中的 belong 和 club 也符合题干信息，所以答案为 tennis。
听前预测：定位词 goes、regularly；提示词 Sports；词性：名词。此处要填的应是病人经常做的一项运动。
题目解析：此题在文中有干扰信息，即“I sometimes do a little swimming”，但随后就出现了表示转折的连词 but，可知 swimming 并不是正确答案。之后病人又说“But normally I go running a few times a week…”，这说明跑步是她经常会做的运动， 所以答案为 running。
听前预测：定位词 last year；提示词 injured；词性：名词。此处要填的应是身体的某个部位。
题目解析：文中医生询问“But you haven’t had any problems up to now?”时，听到的回答是“No, not with my legs.”，说明此处不能填 legs；而后文中出现了 last year 这个时间定位词，由此可知答案就在其后，由“when I slipped and hurt my shoulder” 可知答案为 shoulder。
听前预测：定位词 medication；提示词 apart from；词性：名词。此处应填某种药物。
题目解析：通过题干可判断出病人只有一种定期服用的药物，而题干中问的就是这种药是什么。文中出现的“And do you take any medication on a regular basis?”这个问句为明显的信号句，答案句“Well, I take vitamins but that’s all.”紧随其后，因此答案为 vitamins。